Pension Notes
June 2002

Pension Action Center
Gerontology Institute
University of Massachusetts Boston

Pension Project Helps Needy Retiree Win $25,000


A Woonsocket, R.I., woman in her mid-seventies, with a husband in poor health, had a question.  People who had been co-workers at an electric manufacturing firm in the 1960s and ‘70s were receiving monthly pensions, but she was not.  Why?  She had worked for the company as long at they had – in fact, she was the only one who drove a car and she therefore drove everyone else to work. In January 2001 she called the New England Pension Assistance Project where pension counselor, Marjorie Murphy was assigned to her case.

The stakes were high.  The woman and her husband lived on a combined income of $1,100 a month, more than half of which went to pay their mortgage.  Even a small pension could make an immense difference.

The search for evidence was complicated by the fact that the original firm had long ago been swallowed up by another company.  The new firm’s benefits department had records showing that the woman had only worked for the old firm for nine years (one short of pension entitlement).  Worse, the insurance firm handling the pension

 showed her as having worked only four years.  “The discrepancy of her starting date really bothered me,” Murphy says.  “Records back then weren’t kept very accurately.”  She believed the woman’s account of having worked for the firm for more than ten years.

            Fortunately, the woman found old W-2 forms which showed she had started working for the firm in 1963.  Even after that, it took multiple follow-up phone calls from Murphy to the benefits department to obtain a formal ruling on the pension.  When the determination was made, in March 2002, she was found to be entitled to a pension of $185.20 a month, retroactive to 1991.  After filling out a set of complicated forms, she received a check for just under $25,000 in April.

Retrieval of her pension enabled this couple to pay off their mortgage (automatically doubling their disposable monthly income even without the ongoing monthly pension payments) and buy a reliable used car to replace the car that was constantly breaking down.  As Murphy says, “It’s a very nice feeling of satisfaction” to know that she was able to provide the needed support and assistance.       

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